Optimum

Top Discounts You're Missing on Optimum

Optimum advertises some of the lowest internet starting prices in the country at $30 per month, but hidden fees for equipment, installation, and non-bundled service can push your actual bill much higher. Here is a breakdown of every fee Optimum charges and how to avoid each one.

Optimum's advertised rates are among the most competitive in the cable and fiber internet market, with fiber plans starting at $30 per month for 300 Mbps symmetrical speeds and a five-year price lock. However, the true cost of Optimum internet includes several fees that do not appear in the headline price. The $100 professional installation charge is one of the largest upfront costs, though it can be waived through self-installation or bundle enrollment. Optimum's Whole Home WiFi system costs $5 per month after the first year, and additional WiFi extenders may carry separate charges. The most significant hidden cost for many customers is the $20 per month non-internet customer surcharge, which applies when your Optimum Mobile account is not properly linked to your internet service. These fees collectively add $50 to $100 or more to your annual Optimum costs.

Optimum - Save on Optimum Bills

Every Hidden Fee on Your Optimum Bill Explained

Optimum structures its pricing to offer attractive base rates while recouping revenue through equipment, installation, and bundle incentive fees that many customers overlook.

Bill Savior Eliminates Optimum Hidden Fees on Your Behalf

  1. Upload your Optimum bill to Bill Savior and our analysts identify every hidden fee, surcharge, and equipment charge that is inflating your monthly cost beyond the advertised rate.
  2. Our negotiation specialists contact Optimum's retention team to demand fee waivers, rate reductions, and promotional pricing that eliminates or reduces these hidden charges.
  3. You confirm your new, lower Optimum monthly rate with reduced or eliminated fees, and keep up to 50 percent off while paying Bill Savior only from the actual savings achieved.

How to Avoid Every Optimum Hidden Fee

Always use Optimum's self-installation kit when activating new service. This avoids the $100 professional installation fee and is available to most residential customers at no charge.

Return any Optimum-provided WiFi equipment within the first twelve months and purchase your own compatible modem and router to avoid monthly rental fees that increase after the promotional period.

Ensure your Optimum Mobile account is linked to your internet account to avoid the $20 per month non-internet customer surcharge. This requires both services to be active on the same billing profile.

Review your Optimum bill quarterly for any new or changed line items. Optimum occasionally adds service fees or changes equipment charges, and staying informed helps you address increases promptly.

Questions About Optimum Fees and Bill Reductions

What is the Optimum non-internet customer surcharge?

The non-internet customer surcharge is a $20 monthly fee that Optimum applies to mobile-only customers who do not also subscribe to Optimum internet. If you have Optimum Mobile but no Optimum internet service, this surcharge appears on your mobile bill. Linking both accounts eliminates this fee.

Can Bill Savior remove equipment fees from my Optimum bill?

Yes. Bill Savior identifies unnecessary equipment charges on your Optimum bill and negotiates their removal. This includes WiFi gateway rental fees, whole-home WiFi charges, and any equipment add-ons that are inflating your monthly cost.

How much do Optimum hidden fees add to my annual internet cost?

Depending on your plan and services, Optimum hidden fees can add $200 to $500 or more to your annual internet costs. This includes installation fees, equipment rental, non-internet customer surcharges, and other miscellaneous charges that accumulate over twelve months.